Health misinformation across digital platforms has emerged as a critical fast-growing challenge to global public health, undermining trust in science and contributing to vaccine hesitancy, treatment refusal and heightened health risks. In response, this study introduces Impact, a novel simulation framework that integrates agent-based modeling (ABM) with large language model (LLM) integration and retrieval-augmented generation (RAG) to evaluate and optimize health communication strategies in complex online environments. By modeling virtual populations characterized by demographic, psychosocial, and emotional attributes, embedded within network structures that replicate the dynamics of digital platforms, the framework captures how individuals perceive, interpret and propagate both factual and misleading health messages. Messages are enriched with evidence from authoritative medical sources and iteratively refined through sentiment analysis and comparative testing, allowing the proactive pre-evaluation of diverse communication framings. Results demonstrate that misinformation spreads more rapidly than factual content, but that corrective strategies, particularly empathetic and context-sensitive messages delivered through trusted peers, can mitigate polarization, enhance institutional trust and sustain long-term acceptance of evidence-based information. These findings underscore the importance of adaptive, data-driven approaches to health communication and highlight the potential of simulation-based methods to inform scalable interventions capable of strengthening resilience against misinformation in digitally connected societies.

From Misinformation to Resilient Communication: Strategic Simulation of Social Network Dynamics in the Pharmaceutical Industry

Filippo Ghisi;Marco Gotelli;Flavio Tonelli
2025-01-01

Abstract

Health misinformation across digital platforms has emerged as a critical fast-growing challenge to global public health, undermining trust in science and contributing to vaccine hesitancy, treatment refusal and heightened health risks. In response, this study introduces Impact, a novel simulation framework that integrates agent-based modeling (ABM) with large language model (LLM) integration and retrieval-augmented generation (RAG) to evaluate and optimize health communication strategies in complex online environments. By modeling virtual populations characterized by demographic, psychosocial, and emotional attributes, embedded within network structures that replicate the dynamics of digital platforms, the framework captures how individuals perceive, interpret and propagate both factual and misleading health messages. Messages are enriched with evidence from authoritative medical sources and iteratively refined through sentiment analysis and comparative testing, allowing the proactive pre-evaluation of diverse communication framings. Results demonstrate that misinformation spreads more rapidly than factual content, but that corrective strategies, particularly empathetic and context-sensitive messages delivered through trusted peers, can mitigate polarization, enhance institutional trust and sustain long-term acceptance of evidence-based information. These findings underscore the importance of adaptive, data-driven approaches to health communication and highlight the potential of simulation-based methods to inform scalable interventions capable of strengthening resilience against misinformation in digitally connected societies.
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11567/1274556
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact